In order to provide excellent customer support, ITC has several apps and websites with detailed information, which facilitate the use of public transport. First of all, is the official website of ITC
, offering a range of services regarding toll data systems, parking, traffic and roads, supplier services and aviation services, along with customer care. The website regularly posts the latest news, where you can learn about the service schedule during public holidays, new initiatives, upcoming public transport events in Abu Dhabi and more.
As well as the above, there is darbi.itc.gov.ae, which is an interactive map, providing all the necessary information you may require about your itinerary by land, sea and air throughout the entire UAE. Its key features are as follows:
- Journey Planner, where you can find multiple travel options for a specific journey.
- Carpooling, which facilitates connecting to car owners in order to share car pick ups and drop offs:
- Places of interest (banks, hospitals, restaurants, schools, etc.)
- Calendar of Abu Dhabi Events.
- Traffic updates.
- Reporting of new incidents.
- Bus departure monitor.
On this website, you can also check the spots for bike hire stations and EVC stations, routes and schedules of bus lines, bicycle routes and P&R locations, along with other essential information. For more convenient access, you can download the Darbi app via the App Store and Google Play, which both have the exact same features.
Speaking of apps, users can benefit from the Abu Dhabi Taxi application, which offers an efficient way of booking a taxi. You can track your taxi location, cancel your booking, find out taxi fare details and view the history of previously booked taxi trips. Moreover, it is possible to order a taxi from your current location, detected by GPS from any location on the interactive map.
For marine navigation services, the Rubban app comes in handy as it offers accurate and efficient interactive maps to provide users with key marina data and directions related to using maritime transport in Abu Dhabi. Users can also download interactive maps and use them offline.
Furthermore, the Abu Dhabi Link application is an on-demand public transit service. This is shared service, so be prepared that there may be other passengers as well as you on the same trip. Abu Dhabi Link uses the most up-to-date technology to provide the convenience and comfort of a private ride combined with the speed, efficiency and affordability of a public service. The service operates in Al Shahama, old Al Bahyah, Al Rahbah, Al Samha and part of Al Sader areas, along with Yas Island.